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Account Creation Is Failing With Error (Doc ID 3013655.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Goal

One is trying to create an account in Billing Care (BC) and it is failing. After that, one tried to create the account via testnap and it is also failing:

Testnap error:


How to resolve this?
 

Solution

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In this Document
Goal
Solution


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