Observed A Line Account Fallen Into Pool Code | Pool Code Showing PIPE Instead Of Undefined.
(Doc ID 3014050.1)
Last updated on APRIL 10, 2024
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
The pool code in for Sidekick accounts in the statement file is expected to be listed as “UNDEFINED”, but we’re now seeing pool code “PIPE”. This caused the statements to reject for mailing because we don't have an address mapped to that pool code for the remit. We have added PIPE to the custom table and programmed it to the PO Box used for Sidekick. Sidekick will not bill again until next month.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |