Creation of Projects, Phases or Tasks Fails with Close Button on Blank Page (Doc ID 3014545.1)

Last updated on APRIL 03, 2024

Applies to:

Symptoms

Creation of Project, Phase or Task fails with a Close button on a blank page.

Below error is seen in Application server log:
Exception occurred while processing request
java.lang.reflect.InvocationTargetException: null
  at sun.reflect.GeneratedMethodAccessor858.invoke(Unknown Source) ~[?:?]
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_331]
  at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_331]
  at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1198) ~[agileclasses.jar:?]
  at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:802) [agileclasses.jar:?]
  at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:433) [agileclasses.jar:?]
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) [javax.servlet.javax.servlet-api.jar:3.1.0]
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [javax.servlet.javax.servlet-api.jar:3.1.0]
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.4]
  at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFi


The issue can be reproduced at will with the following steps:
1. Login to Agile web client - http(s)://<FQDN>:<port>/Agile/PLMServlet
2. Click on 'Create' and select a Project/Phase/Task.
3. Creation fails with a blank page.
4. Application server logs have error.

Changes

 Configuration changes in Java Client.

Cause

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