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All OFSAA 8.1.2.3 DMT Screens Are Grey / Blank (Doc ID 3014889.1)

Last updated on APRIL 12, 2024

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.2.3 and later
Oracle Financial Services Data Foundation - Version 8.1.2 and later
Oracle Financial Services Data Integration Hub - Version 8.1.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI / AAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI / AAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Data Management Tools (DMT)

Symptoms

On AAI 8.1.2.3, all the DMT screens are now grey and blank.

Browser and Web Server cache are clear. F12 debug screen shows the following error:



Console tab for F12

ERROR
jsLibs ../../libs/9.1.0/js/
ojLux ../../libs/9.1.0/js/jet-composites/oj-lux
gridDir ../../libs/9.1.0/js/libs/lux/v9.1.0/debug/components/grid/assets/grid
luxcomponents ../../libs/9.1.0/js/libs/lux/v9.1.0/debug/components

ReferenceError: tabCacheGlobal is not defined
at new ofsaaFormViewModel (ofsaaForm.js:145:25)
at ojmodule.js:8:3834


F12 does not show any other error.

Other ojet screens also are having the same issue:

Business Data Management : Dataset, Measure, Derived Entity, Alias screens

From the same menu and other screens are working without issue: Rule, Processes
Batch Monitor View Log screen is working without issue.

The issue can be reproduced at will with the following steps:
1. Navigate: Data Management Tools
2. Check any of the functions from Left Hand Side menu under DMT.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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