Case Information For Any Case ID Not Shown In A Single Line Under Main and Log Tab
(Doc ID 3016762.1)
Last updated on JULY 30, 2024
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 5.1.0.0.0 to 5.1.0.0.0 [Release 5.0]Information in this document applies to any platform.
Symptoms
In RMB v5.1.0.0.0, Case information in Case Main Page is not shown in a single line.
STEPS
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1. Log-in to ORMB with a valid User.
2. Go to Customer Management > Case > Search
3. Search for any case ID
- Case Info will be shown on the Main tab. Navigate to Log tab.
EXPECTED BEHAVIOR
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Whenever we select any case id, we expect the Case Info shown in a single line. If it is too long, then the remaining text should move on to the next line.
ACTUAL BEHAVIOR
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It shows the values in multiple lines even though texts could fit in a single line in Main tab as well as Log tab.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |