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A Unifier Error Code Is Displayed When Attempting to Advance a Business Process Record to the next Step in the Workflow (Doc ID 3018491.1)

Last updated on MAY 22, 2024

Applies to:

Primavera Unifier - Version 22.12 to 22.12.12.0 [Release 22.12]
Primavera Unifier Cloud Service - Version 22.12 to 22.12.8.0 [Release 22.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When sending the record to the next step the following error occurs.

Error: An unexpected error and the system cannot process your request. Please refer to this error code <company shortname>-<same unique error code> and contact your system administrator.

STEPS TO REPRODUCE:

  1. Select existing Business Process(BP) record or create a new workflow type BP record.
  2. Copy and paste a number that inadvertently contains some text into a currency DE field. Example: "1o"
  3. Attempt to send the BP record to next step.
  4. See the error as reported above.

Cause

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In this Document
Symptoms
Cause
Solution
References

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