When Generating Files from P6 Professional, It is Successful and Generates a File, but the File Cannot Be Found in the Location in Which It Was Saved (Doc ID 3025721.1)

Last updated on JUNE 10, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When printing to PDF from P6 Professional, P6 printing works and generates a PDF, but after saving the users can't find the PDF file.  It's not in the location in which they saved it.

When exporting XML from P6 Professional, export is successful, but after clicking "Download" and saving the users can't find the XML file.  It's not in the location in which they saved it.

EXPECTED BEHAVIOR
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PDF file should be available for viewing.

XML file should be available in the location.

Steps to reproduce
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The issue can be reproduced at will with the following steps:

1. Print to PDF from P6 Professional.
2. P6 printing works and generates PDF and the "Save As" dialog appears.
3. But after saving the users can't find the PDF file - it's not in the location in which they saved it.
4. Note that users saved the PDF to their local folders under their C:/Users folder.

1. Export to XML from P6 Professional.
2. The export is successful and the "Download" link is available in Tools / Job Status, and clicking the link brings up the "Save As" dialog.
3. But after saving the users can't find the PDF file - it's not in the location in which they saved it.
4. Note that users saved the XML to their local folders under their C:/Users folder.

Changes

Cause

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