Error "Exception EAccessViolation in module KMUU838F.DLL at 0000000000116143" When Attempting Login to P6 Professional
(Doc ID 3025787.1)
Last updated on JUNE 25, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 20.12 and laterPrimavera P6 Professional Project Management - Version 20.12 and later
Information in this document applies to any platform.
Symptoms
When launching the P6 Professional Client, the startup process will crash with the following errors:
Exception EAccessViolation in module KMUU838F.DLL at 0000000000116143
EAccessViolation
Event code: AVAA0-0848-3
The failing module name and address may be different.
Look for the location of the failing module DLL for this issue. It should be in "C:\Windows\System32\spool\drivers\x64\3"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |