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ORSIM - Guided Stock Count Is Not Possible To Complete From Handheld (Doc ID 3025856.1)

Last updated on JUNE 04, 2024

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.3 version, Stock Movement (Inv Control)

Unable to complete the Guided Unit Stock count on the handheld device ,
the following error occurs.

ERROR
-----------------------
Permission denied: stock.count.authorize.confirm

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Prerequisite:
Go to Security >Role Maintenance >Select Role 'Administrator' >Topic 'Stock Count' > Provide following permissions
Access Stock Count, Amend Stock Count, Amend Stock Recount, Authorize Stock Count, Complete Stock Count, Count Stock Count, Edit Unit Stock Count, Recount Stock Count, Save Child Stock Count, Snapshot Stock Count, Snapshot Stock Count Child, Update Authorization Quantity Stock Count

1.Create a product group:
  Type - Unit
  Variance SUOM: 0
  Variance %: 0.0
  Counting Method: Guided

2. Create a product group schedule to generate the unit stock count.
3. Go to Inv Management >Stock Count> Take Snapshot from the stock count generated previously.
4. Go to Handheld device and Select a child and count the item(s).
5. For all items counted in the child put the same quantity that the item have in the snapshot.
6. Note when you count the last item the above error occurs and the screen returns to the last item counted.


Cause

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In this Document
Symptoms
Cause
Solution
References


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