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Prepaid Customer Rating Is Not Working On BRM15 (Doc ID 3026186.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 15.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Prepaid customers rating is not working on BRM15 upgraded environment. It is observed that pin_rel.pin_rel_updater_sp procedure Out Of the Box stored procedure is failed with Below Error.


STEPS
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The issue can be reproduced at will with the following steps:

REL failed while executing pin_rel_updater_sp stored procedure whenever rated file does not have any balance impacts.
Otherwise, when there are some balance impacts, it works fine.



Cause

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In this Document
Symptoms
Cause
Solution
References


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