CS8127-IHUB8126 , Graph Batch Failed (Index Account Graph CM And Index Customer Graph CM) (Doc ID 3026749.1)

Last updated on JUNE 08, 2024

Applies to:

Symptoms

Graph batch failed (Index Account Graph CM and Index Customer Graph CM)

Steps to reproduce:

1. Access the application.

2. Click on schedule batch

3. Select the Index Account Graph CM and Index Customer Graph CM.

Expected result:
The index job should be successful.

Actual result:
The index job was failed. 

Error on the UI:

 Error Load to opensearch service failed to load index , Please check load to opensearch log for more details

Error encountered in logstash-plain.log under <logstash path>/logs:

[2024-05-30T13:48:59,411][ERROR][logstash.plugins.registry] Unable to load plugin. {:type=>"output", :name=>"opensearch"}
[2024-05-30T13:48:59,417][ERROR][logstash.agent ] Failed to execute action {:action=>LogStash::PipelineAction::Create/pipeline_id:main, :exception=>"Java::JavaLang::IllegalStateException", :message=>"Unable to configure plugins: (PluginLoadingError) Couldn't find any output plugin named 'opensearch'. Are you sure this is correct? Trying to load the opensearch output plugin resulted in this error: Unable to load the requested plugin named opensearch of type output. The plugin is not installed.", :backtrace=>["org.logstash.config.ir.CompiledPipeline.<init>(CompiledPipeline.java:119)",

Cause

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