Tailor-made Product Cancelled by Pin_cycle_fees Results in Not to Generate Charges
(Doc ID 3026831.1)
Last updated on JUNE 07, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.7.0 and laterInformation in this document applies to any platform.
Symptoms
There is a tailor-made monthly cycle arrear products configured:
When this product is future dated cancelled in the middle of the month, charges are not generated on month end when pin_cycle_fees -defer_cancel is executed.
Steps to re-produce:
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1) Create any account.
2) Purchase tailor-made monthly cycle arrear product.
3) Do a future dated cancel on the product in the middle of the month using opcode SET_PRODINFO.
For example, if the product is purchased on 1-Jan.
Move pvt to 5-Jan.
Call opcode PCM_OP_SUBSCRIPTION_SET_PRODINFO to set the purchase_end_t, cycle_end_t, usage_end_t to 10-Jan.
4) Move pin_virtual_time to end of month and execute script pin_cycle_fees -defer_cancel -verbose.
Expected behavior
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Monthly cycle arrear charges should be generated from 1-Jan to 10-Jan at the end of the month on executing the process.
Actual behavior
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No charges generated from 1-Jan to 10-Jan
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |