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Integration Connection With OPA (Oracle Policy Automation) Is Failing with Error "The security token could not be authenticated or authorized" (Doc ID 3028130.1)

Last updated on JUNE 14, 2024

Applies to:

Oracle Policy Automation - Version 12.2.21 and later
Information in this document applies to any platform.

Symptoms

PeopleSoft integration connection with OPA (Oracle Policy Automation) is failing with the following error.

Error: The security token could not be authenticated or authorized

The issue can be reproduced at will with the following steps:
1. Test Peoplesoft integration with OPA by defining OPA Hub user and password.

or

use SOAPUI to trigger a webservice call to Assess API endpoint.

 

Changes

 Customer upgrade OPA to 12.2.32 from 12.2.4

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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