Incorrect Error Overloading Logs In Production Environment
(Doc ID 3029884.1)
Last updated on JUNE 23, 2024
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
Incorrect Error Overloading logs in Production environment
Customers are getting the following Error printed every time they receive CCR-T from the network.
This Error is overloading the log files, thereby over-riding the actual logs.
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STEPS
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The issue can be reproduced at will with the following steps:
1. Processes diameter voice call with Terminate message (CCR-T from the network.)
2. Verify the log file for warning and error messages printed every time we will receive CCR-T from the network.
BUSINESS IMPACT
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The issue has the following business impact: Log file is filled with only warning and error messages so unable to refer any other error messages so overloading the log files,
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |