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ECM - Event Suppression Is Not Working Properly from event details page (Doc ID 3034298.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

When user performs alert suppression from case management in 8.1.2*, some alerts are not getting populated in fcc_suppression / fcc_suppression_action tables. Only few alerts are getting populated. 

Go to case details page -> event details grid-> select an event->set event decision->Suppress event

Cause

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In this Document
Symptoms
Cause
Solution
References


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