STALE DATA Error When Attempting To Receive DSD- OTF Order On HH
(Doc ID 3035500.1)
Last updated on JULY 23, 2024
Applies to:
Oracle Retail Store Inventory Management - Version 16.0.3 to 16.0.3 [Release 16.0]Information in this document applies to any platform.
Symptoms
Users are receiving the STALE DATA error when attempting to receive a DSD-OTF order.
1. Log into SIM Handheld device
2. Scan barcode of item UPC or (toggle Shift 2) to Enter Supplier number
3. Container Summary menu -> Save -> Enter to continue
4. Receipt Summary Menu -> Select Additional Details -> ADD Invoice info -> Press ESC key
5. Receipt Summary Menu -> Edit Container -> ADD CONTAINER -> select item recieving
6. Container Summary Menu -> To receive by Item
7. Got STALE DATA error as below
STALE DATA error also impacts MPS Message Table: When user receives STALE DATA error during DSD OTF RECEIVING, it also causes DSDReceiptCre message is being generated without originCountryId value and stuck in MPS table.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |