My Oracle Support Banner

ECM 812 - 802 EMAIL Links Are Not Working In 812 Post Upgrade (for Cases) (Doc ID 3035723.1)

Last updated on JULY 24, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Hyperlinks around Email Actions are not working(We have configured Send Email, Email Case Details, Email Case Details with Response Request, Email with Response Request) in 812 for migrated cases. Please advise.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.