'Issue Inherited Policy' Activity Deletes All the Records from the AsHistoryDetail Table
(Doc ID 3035735.1)
Last updated on JULY 25, 2024
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.2.10.2 version, Policy Activity
ACTUAL BEHAVIOR
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In the Production Environment when a user tries to re-issue the Child Policy, they are re-processing Issue Inherited Policy" Activity from the Parent Policy.
When the Activity is processed, the system is deleting all the records from the AsHistoryDetail table, along with Child Policy.
This is causing an issue with all other Policies in the Database where there is no AsHistoryDetail Records.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OIPA.
2. Issue a child Policy using "Issue Inherited Policy" Activity.
3. Activate the child Policy.
4. Reverse Activities on child Policy .
5. Recycle "Issue Inherited Policy" Activity on parent Policy
6. Validate AsHistoryDetail Table count, after Reversing "Issue Inherited Policy".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |