Class Groups Screen - Classes Tab Does Not Display Data
(Doc ID 3036655.1)
Last updated on JULY 30, 2024
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.23 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.1.23 version, General
ACTUAL BEHAVIOR
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Users are reporting in the Production Environment when accessing the Customers - Class Groups - Classes Screen, it does not display any data.
This behavior i seen with all Customers in the Production Environment however this behavior does not exist in the Development environment.
The business had attempted top replicate the behavior with the assistance of Equisoft team, but has been unsuccessful in replicate it.
They have exported the security files from the Prod environment and imported them into Dev environment,
however, the Class Screen continued to function normally.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |