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Customers are Missing when Loading from Persistence DB (Doc ID 3036772.1)

Last updated on JULY 25, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.8.0 and later
Information in this document applies to any platform.

Goal

In the pre production when starting Elastic Charging Engine(ECE) with below configurations (Loading Customers from Persistence DB), Some Customers are going missing and State is getting changed to UsageProcessing

configLoadFromPersistence=true
customerLoadFromPersistence=true

In CustomerPartitionSchemaMapping, correct count is coming but still Accounts are going missing


Below is ECE Version

===============================INSTALLED===============================
Version=12.0.0.8.10
Revision-Number=6ef5b6e018473b0f070668c8e70453a93afff2f0
Build-Jdk=1.8.0_144
Build-Time=20240610-0313
Install-Time=@INSTALL_TIME@
=====================================================================
 

 How to solve the above reported issue?

Solution

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In this Document
Goal
Solution
References


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