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IBSS Softrater Engine Failing (Doc ID 3037314.1)

Last updated on JULY 25, 2024

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF ISSUE
=====================
Rating Engine is failing.
We are unable to identify the root issue, we have verified the following:
- Database (OCAC): size, health, cpu, etc. We have other Insbridge DB under the same PDB and they have no issues.
- SSL Cert
- VPN tunnel with our Quoter.
- Rating Packages integrity
- Overall JVM health

Cause

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In this Document
Symptoms
Cause
Solution
References


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