My Oracle Support Banner

Company Level Add Activity Is Hidden When Rows Are Greater Than 20 (Doc ID 3037782.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.37 and later
Information in this document applies to any platform.

Symptoms


Description of Issue
================
On the company activity page, when the View Rows filter value is 100, the 'Add Activity' window fails to show up. The user is unable to add an activity due to this.

Expected Behavior
================
When the “Add Activity” button is clicked in Company activity page, Add activity window needs to show irrespective of the View Rows filter value.

Steps to Reproduce
================
1. Go to Company activity screen.
2. Company activity screen page is launched.
3. Select Company & Plan values. Default View Rows is 15.
4. When View Rows is 15, “Add Activity” button is clicked. It shows Add Activity window correctly.
5. When View Rows is 100, “Add Activity” button is clicked, it is not showing Add Activity Window.

Workaround
================
Select View Rows filter as 10, 15, or 20.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.