Unable To Login To Compliance Studio
(Doc ID 3038296.1)
Last updated on AUGUST 04, 2024
Applies to:
Oracle Financial Services Crime and Compliance Management Studio - Version 8.0.8.3.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to login to compliance studio environment.
Steps to verify:
1. Access the application
https://<hostname>:<portnumber>/cs/home
Expected result:
The user should be able to login.
Actual result:
The user is unable to login.
Error observed on the UI:
Invalid user name and password.
Error observed in the mmg-ui.log
Error : 401 unauthorized.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |