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Unable To Login To Compliance Studio (Doc ID 3038296.1)

Last updated on AUGUST 04, 2024

Applies to:

Oracle Financial Services Crime and Compliance Management Studio - Version 8.0.8.3.0 and later
Information in this document applies to any platform.

Symptoms

Unable to login to compliance studio environment.

Steps to verify:
1. Access the application

https://<hostname>:<portnumber>/cs/home


Expected result:
The user should be able to login.

Actual result:
The user is unable to login.


Error observed on the UI:
Invalid user name and password.

Error observed in the mmg-ui.log

Error : 401 unauthorized.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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