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Custom Print for a Business Process Record Opens a Blank Window (Doc ID 3039983.1)

Last updated on AUGUST 08, 2024

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The user attempts to Custom Print a Business Process record and receives a blank window instead of the data expected.

The issue can be reproduced at will with the following steps:

  1. Log in to Unifier.
  2. Navigate to Project_XYZ > Business Process_ABC > Open record 0001 > More Actions > Print > Custom > PDF (template is available and selected).
  3. Observe that the PDF does not render instead displays a blank window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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