RPM Does Not Apply Non-compounding Best Deal Promotion And The Promo Reference Is Not Accurate
(Doc ID 3040343.1)
Last updated on AUGUST 08, 2024
Applies to:
Oracle Retail Price Management - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When multiple promotions overlap, RPM does not apply non-compounding best deal promotion. Simple Promotion Overlap Rule is set to Non-compounding Best Deal. Additionally, the Promo Reference is referring to the promotion in TPDTL and not to the one driving the discount.
EXPECTED BEHAVIOR
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For RPM to apply non-compounding best deal promotion
STEPS
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Item initial price is €26.99
Create two promotions:
Promo C1 (20%) created, starting Mar 16, ending Mar 18
Promo C3 (10%) created, starting Mar 17, ending Mar 19
>> export promotions for POS
Observe in the extract and in the Price Inquiry
[Promo C1 starts Mar 16] promo price €21.49, Promo Ref Id 'Promo C1'
[Promo C3 starts Mar 17] promo price €23.99, Promo Ref Id 'Promo C3' << this should have remained €21.49 as Promo C1 is a better deal >>
[Promo C1 ends Mar 18] promo price €23.99, Promo Ref Id 'Promo C1'
[Promo C3 ends Mar 19] promo price €23.99, Promo Ref Id 'Promo C3'ODM Issue Clarification
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |