New Charge Switch May Not Be Changed If The FT Has Appeared On A Bill
(Doc ID 3040528.1)
Last updated on AUGUST 12, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and laterInformation in this document applies to any platform.
Symptoms
On: 2.9.0.1.1 version, ENV - Environment
The New Charge switch may not be changed if the FT has appeared on a Bill
When completing a bill, the New Debit Switch field of Financial Transactions (of frozen/canceled Bill Segment types) in the database are updated as blank instead of N.
STEPS
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The issue can be reproduced at will with the following steps:
Steps to Replicate
1. Generate Bill Segment
2. Freeze Bill Segment
3. Complete Bill
4. Navigate to Bill Segment > Financial Details > Financial Transaction
5. Verify the New Charge switch is unchecked
6. In the database, query the Financial Transaction
Expected result: The New Debit Switch field value should be N
Actual result: The New Debit Switch field value is blank
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |