My Oracle Support Banner

LDAP Auto Sync Failed with NullPointerException (Doc ID 3043454.1)

Last updated on AUGUST 26, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Task "Refresh User List From Directory Server" failed with the following exception:
java.lang.NullPointerException
at com.agile.admin.ldap.DirUser.<init>(DirUser.java:72)
at com.agile.admin.ldap.DirService.searchByGroupFilter(DirService.java:624)
at com.agile.admin.ldap.ActiveDirService.getDirtyUsers(ActiveDirService.java:102)
at com.agile.upgrade.ldap.Migration.getMatchingUsers(Migration.java:400)
at com.agile.upgrade.ldap.Migration.doIt(Migration.java:230)
at com.agile.upgrade.ldap.Migration.updateUsersFromLdap(Migration.java:91)
at com.agile.pc.cmserver.user.UserService.updateUsersFromLdap(UserService.java:285)
at com.agile.upgrade.ldap.MigrationTask.execute(MigrationTask.java:63)
at com.agile.common.server.eventmgr.RunnableEvent.run(RunnableEvent.java:44)

 

Steps to reproduce:

  1. Task "Refresh User List From Directory Server" is enabled by default and runs in the background to synchronize LDAP users from LDAP server to Agile.
  2. Notice LDAP users are not synchronized by the task, seeing error java.lang.NullPointerException as mentioned above.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.