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Performance Issue on Zone C1-GETPCPCV (Doc ID 3043707.1)

Last updated on AUGUST 28, 2024

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.9.0.1.1 and later
Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Symptoms

The Inbound Web Service (IWS) call to the zone Get Person Contacts for Contact Value (C1GETPCPCV) is taking a long time to process larger volumes of data from the table C1_PER_CONTDET.

Cause

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In this Document
Symptoms
Cause
Solution
References


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