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REL Is Not Processing New Rated Event Output Files from ECE (Doc ID 3044089.1)

Last updated on AUGUST 28, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and later
Information in this document applies to any platform.

Symptoms

On a production system, user experienced an issue wherein Rated Event Loader (REL) was not processing new rated event files coming from Elastic Charging Engine (ECE) Rated Event Formatter (REF). However, upon restarting REL, it successfully processes the backlog of pending files in the staging folder but again does not pick up new files that are coming in to the staging folder.

Scenario:

Below steps are performed to demonstrate the REL problem behavior:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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