Credit Ceiling Breach During Billing Applied Only Partial Rental Fees (Doc ID 3048043.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Goal

Rental products: EventBillingProductFeeCycleCycle_forward_arrear

Name Price without VAT with VAT Total
Package Fee – Data 239.87955 35.98193 275.8615
Package Fee – Roaming 147.6189 22.14284 169.7617
Package Fee – SMS 7.3842 1.10763 8.49183
Package Fee – Voice 70.11735 10.5176 80.63495
Total 465 69.75 534.75

Current Behaviour:

During purchase,prorate enabled, the current balance of account before billing was 499.095009 and the credit limit was set to 600 .
During billing, 534.75 fee should have been applied.

Out of 4 rental products,

Package Fee – Voice was applied completely (70.11735 + 15% tax)
Package Fee – Data , because of the credit limit instead of applying complete value (239.87955) it applied only 20.270038 , which made the total of 600, on top of this 20.270038, 15% tax got applied and the total became 603.

Other two products , Package Fee – Roaming & Package Fee – SMS was not applied , as the account already reached CL. This will be a revenue leakage.

Record 5-10 is the charge applied during purchase and CL was set as 500.
After billing, it applied 120 package completely and 240 package partially and 92 was not applied at all.


Expected Behavior:

1) All 4 rental products should be applied irrespective of credit limit value set

Or

2) None of the rental product should be applied and the billing should fail with CL Breach error.

How to achieve this?

Is there any way to stop applying partial fees ?

It should not apply complete amount irrespective of the CL set and it should not apply partial amount as well. If the product or after billing if the amount is going to be more than CL then the product purchase or billing should fail.

Solution

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