Error "Could not connect to the server. Please check the entered URL or the Gateway Server" Testing Primavera Gateway Connection in P6 EPPM
(Doc ID 3048851.1)
Last updated on SEPTEMBER 25, 2024
Applies to:
Primavera Unifier - Version 20.12 and laterPrimavera Gateway - Version 20.12 and later
Primavera P6 Enterprise Project Portfolio Management - Version 20.12 and later
Information in this document applies to any platform.
Symptoms
When attempting to configure the Gateway settings in P6 and Unifier, the following errors occur.
ERROR
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Could not connect to the server. Please check the entered URL or the Gateway Server
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 Web.
2. Go to Administrator ->Application Settings -> Gateway
3. Enter the Gateway URL in the API URL text box.
4. Enter the Gateway username and password.
5. Click the Test Connection button.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |