DGW Error 5030 is Not Showing Subscription-Id In The DGW Logs In ERROR Mode
(Doc ID 3050626.1)
Last updated on SEPTEMBER 30, 2024
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
Currently, DIAMETER_USER_UNKNOWN error is shown as below in the Diameter Gateway(DGW) logs with ERROR mode. This is having SessionId, however Subscription-Id is not present.
Customer requirement is to print the Subscription-Id in this error message along with SessionId.
STEPS
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The issue can be reproduced at will with the following steps:
.
1. Set diameter.framework module log level as as ERROR
2. Initiate a CCR-I (Credit Control Request Initial) for an unknown MSISDN (Mobile Station International Subscriber Directory Number).
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |