My Oracle Support Banner

Unable To Launch AutoVue After Installing Agile 9.3.6 RUP 28, Getting Error: "Unable to launch the application", "Unable to load resource: /Filemgr/jVue/slf4j-simple.jar" (Doc ID 3051365.1)

Last updated on OCTOBER 02, 2024

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch AutoVue 21.0.2.x from Agile 9.3.6.28, the following error occurs.

Error:

Unable to launch the application:



Clicking on Details > Exception:

Unable to load resource "/Filemgr/jVue/slf4j-simple.jar":



Steps to reproduce:

  1. Upgrade Agile to 9.3.6.28.
  2. Start the AutoVue server and File Manager.
  3. Log into Agile PLM.
  4. Search for a file attachment.
  5. Open the file using AutoVue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.