My Oracle Support Banner

System Froze when Users Unsubscribe from Control Zones (Doc ID 3056484.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Oracle Utilities Network Management System - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, Web Workspace

ACTUAL BEHAVIOR
---------------
System froze when unsubcribing during performance testing

Users experienced system freezing for about 3 or 4 minutes when they try to unsubscribe to lower zone.



EXPECTED BEHAVIOR
-----------------------
System should not freeze up


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Steps to reproduce:
1. Login to NMS (user is autosubscribed to 2nd tier zone)
2. Unsubscribe from the control zone.
3. System froze and came back after 3 or 4 minutes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.