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Field "Equipment Spec" Doesn't Appears Filled On New From Order (Doc ID 3057428.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

The "Equipment Spec" field on the EQUIPMENT product's "General Info" tab is not copied to new "PSR" orders. We have the product configured as PRDBUNDLE --> CONNECTOR --> EQUIPMENT as depicted below. The EQUIPMENT item in the Product Catalog has a few "Ordered Equipment Spec" specifications which are available, but none are defined as "Default".

Order Number - {NUMBER}
|-(O) Global
    |---- PRDBUNDLE Product - In Service
                 |---- CONNECTOR Product--In Service-CLIENT>X/XXXX/XXXX
                            |---- EQUIPMENT Product--In Service---



Cause

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In this Document
Symptoms
Cause
Solution
References


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