SANC 81270 | CS - Marking Match In CS Alert Giving Error
(Doc ID 3058278.1)
Last updated on NOVEMBER 13, 2024
Applies to:
Oracle Financial Services Customer Screening - Version 8.1.2 and laterInformation in this document applies to any platform.
Symptoms
User reported issue while taking action as below.
When marking a match (inside the CS alert) as true match or false positive, a message of error appear saying:
"Access checks failed, please revisit"
steps to verify:
1. Access the Customer screening application.
2. Click on the alert.
3. Take action
Expected result:
The user should take an action.
Actual result:
The user was unable to take action.
Error encountered:
"Access checks failed, please revisit"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |