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Unable to Create User Account Using Saml Authentication Type (Doc ID 3062304.1)

Last updated on DECEMBER 11, 2024

Applies to:

Oracle Communications Unified Assurance - Version 5.5.22.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new user via User Interface, the "Authentication Type" drop-down list does not contain the SAML option.


EXPECTED BEHAVIOR
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Option to set the authentication type of SAML for a user account should be available for use.

STEPS
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The issue can be reproduced at will with the following steps:
1. Within the User Interface navigate to Configuration -> AAA -> Users
2. Click the 'Add' button at the top of the page.
3. Click on the "Authentication Type: drop down list.
4. The 'SAML' option is not visible/available for selection.



Cause

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In this Document
Symptoms
Cause
Solution


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