Ora-06502 Error Returned When Logging into RDC Using Default Search Option Activity (Doc ID 335927.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

Using the Default Search Option set to ACTIVITY causes the following errors when logging into RDC
4.5 after entering the username and password.

ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "RXC.RDC_USER_ACTIVITY_TAGS", line 237
ORA-06512: at "RXC.RDC_ACTIVITY_STD", line 86
ORA-06512: at line 1

ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "RXC.RDC_USER_ACTIVITY_TAGS", line 237
ORA-06512: at "RXC.RDC_ACTIVITY_STD", line 2292
FRM-40735: WHEN-TREE-NODE-SELECTED trigger raised unhandled exception ORA-06502

If the Default Search Option is set to SEARCH, the following error is returned:

Your search retrieved more CRFSs than the maximum allowed of 10000 add a filter, or increase the
maximum in the preferences window

Once the preferences are modified, logging into RDC is successful.

Cause

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