Unable to Submitt Reports from OC, all Jobs Fail with Status RS_SUBMITFAILED (Doc ID 357842.1)

Last updated on MARCH 08, 2012

Applies to:

Oracle Clinical - Version: 4.5.1 and later   [Release: 4.5.1 and later ]
Information in this document applies to any platform.
***Checked for relevance on 24-Sep-2008***
***Checked for relevance on 17-May-2010***
***Checked for relevance on 8-Mar-2012***

Symptoms

In a new installation of OC 4.5.1,

Every time a report is submitted from OC , the job fails immediately.
The execution status of the reports in the jobs status screen is RS_SUBMITFAILED

Additional symptoms:

- It is not possible to connect to the reports server from the 6i reports queue manager.
- It possible to connect to the reports server from the 10g reports queue manager.
- The setup for the tnsnames.ora is correct.

Changes

New installation.

Cause

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