Unable to open log and output files from batch jobs - Key folder directory does not exist. (Doc ID 397430.1)

Last updated on MARCH 02, 2012

Applies to:

Oracle Clinical - Version: 4.5.2 to 4.6.0 - Release: 4.5.2 to 4.6.0
Information in this document applies to any platform.
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***Checked for relevance on 19-Aug-2010***
***Checked for relevance on 2-Mar-2012***

Symptoms

After install of Oracle Clinical and RDC 4.5.2 it is not possible to open from the application the output and log files generated for psub jobs.

When opening a log or output file the Internet explorer window shows the following message:

Key folder directory %oui_opa_home%\Temp does not exist.


Changes

Installation OC / RDC 4.5.2

Cause

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