Inactivation Of A Service Fails When A Required Deal Is Purchased
(Doc ID 408817.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.0.0.0.1 to 7.0.0.0.1 [Release 7.0.0]Oracle Solaris on SPARC (32-bit)
HP 9000 HP-UX 11.0 (32 bit)
HP 9000 HP-UX 11.0 (32 bit)Solaris Operating System (SPARC)
Symptoms
When using the Customer Center to inactivate a service which has a required deal it fails.
The following error can be seen in the cm.pinlog file.
**** ERROR *** Changing status of the Required Service trigger changing status for all the services in the Plan.
Pass Confirm(0x01)flag in i/p
E Wed Sep 21 17:26:20 2005 <HOST_NAME> cm:25380 fm_cust_status.c:886 1:NONE:UnknownProgramName:0:AWT-EventQueue-0:10002001:1127316389:0
op_cust_set_status error
location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_VALIDATION_FAILED:102
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |