Inactivation Of A Service Fails When A Required Deal Is Purchased
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.1 to 188.8.131.52.1 [Release 7.0.0]
Oracle Solaris on SPARC (32-bit)
HP 9000 HP-UX 11.0 (32 bit)
HP 9000 HP-UX 11.0 (32 bit)Solaris Operating System (SPARC)
***Checked for relevance on 09-Oct 2008***
***Checked for relevance on 01-June- 2012***
When using the Customer Center to inactivate a service which has a required deal it fails.
The following error can be seen in the cm.pinlog file.
**** ERROR *** Changing status of the Required Service trigger changing status for all
the services in the Plan.
Pass Confirm(0x01)flag in i/p
E Wed Sep 21 17:26:20 2005 lovcen cm:25380 fm_cust_status.c:886 1:NONE:UnknownProgramName:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms