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Inactivation Of A Service Fails When A Required Deal Is Purchased (Doc ID 408817.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.1 to 7.0.0.0.1 [Release 7.0.0]
Oracle Solaris on SPARC (32-bit)
HP 9000 HP-UX 11.0 (32 bit)
HP 9000 HP-UX 11.0 (32 bit)Solaris Operating System (SPARC)

Symptoms

When using the Customer Center to inactivate a service which has a required deal it fails.



The following error can be seen in the cm.pinlog file.



      **** ERROR *** Changing status of the Required Service trigger changing status for all the services in the Plan.



Pass  Confirm(0x01)flag in i/p



E Wed Sep 21 17:26:20 2005  <HOST_NAME>  cm:25380  fm_cust_status.c:886 1:NONE:UnknownProgramName:0:AWT-EventQueue-0:10002001:1127316389:0
       op_cust_set_status error
   location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1

errno=PIN_ERR_VALIDATION_FAILED:102

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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