Booking a Sales Order fails with: 'Scheduling Failed.The Requested Item Or One Of Its Components Is Not Collected' Debug File Shows: ERROR FROM MRP: 85 SCHEDULING FAILED (Doc ID 453873.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.
*** Checked for relevancy 19-May-2016 ***

Symptoms


When attempting to book a sales order line for a new model item, the following error occurs:

'Scheduling failed. The requested item or one of its components is not collected'


Also, the Debug file shows the error:

MRP COUNT IS 2
SCHEDULE ACTION CODE SCHEDULE
ERROR FROM MRP: 85
SCHEDULING FAILED
85

ATP Data Collection is run on a daily basis.

The issue can be reproduced at will with the following steps:

  1. Insert new item of type MODEL
  2. Create BOM for the item
  3. Add the item to price list
  4. Insert new Sales order and add the item.
  5. Book order
  6. Getting the error massage.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms