Suspense Manager Permissioning String For "Perform Bulk Search/ Action" (Doc ID 464021.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.0.0.0 and later   [Release: 7.2.0 and later ]
Information in this document applies to any platform.
Checked for relevance on dec 4th 2010

Symptoms

Permissions are setup via the Customer Center under the users account. The following permissions
were added to a CSR account via Customer Center  to allow access to Suspense Manager:
/appcenter/suspensemgt
/appcenter/suspensemgt/archive_and_purge
/appcenter/suspensemgt/edit
/appcenter/suspensemgt/recycle
/appcenter/suspensemgt/undo_edit
/appcenter/suspensemgt/writeoff
/appcenter/suspensemgt/purge
/appcenter/suspensemgt/restore


When a CSR logs into the Suspense manager to recycle suspense records, they are unable to use the
"Perform Bulk search/action" option. However when you login as "Root" this option can be
performed.

Cause

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