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Suspense Manager Permissioning String For "Perform Bulk Search/ Action" (Doc ID 464021.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.0.0.0 and later
Information in this document applies to any platform.
 


Symptoms

Permissions are setup via the Customer Center under the users account. The following permissions
were added to a CSR account via Customer Center  to allow access to Suspense Manager:
/appcenter/suspensemgt
/appcenter/suspensemgt/archive_and_purge
/appcenter/suspensemgt/edit
/appcenter/suspensemgt/recycle
/appcenter/suspensemgt/undo_edit
/appcenter/suspensemgt/writeoff
/appcenter/suspensemgt/purge
/appcenter/suspensemgt/restore

 

When a CSR logs into the Suspense manager to recycle suspense records, they are unable to use the
"Perform Bulk search/action" option. However when you login as "Root" this option can be
performed.

Cause

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In this Document
Symptoms
Cause
Solution

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