Charts Error-The System Cannot Find The Path Specified (Doc ID 464736.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.10
This problem can occur on any platform.

Symptoms

When selecting a Chart on the Home Page, an error similar to the following is displayed:

ERROR
Error message: Error reading Chart Metadata
Root exception message: C:\synergen\cmmsprod\synergen\asp\data\119323589791878_Data.XML (The
system cannot find the path specified)
java.io.FileNotFoundException: C:\synergen\cmmsprod\synergen\asp\data\119323589791878_Data.XML
(The system cannot find the path specified)




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms