ERROR WHEN OPENING PDF FOR A STUDY (Doc ID 555454.1)

Last updated on MAY 24, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5 to 4.5.2 - Release: 4.5 to 4.5
Information in this document applies to any platform.
Checked for relevance on 24-May-2011

Symptoms

From RDC, when opening any PDF on a particular study, you get the following errors (the file will open normally in classic mode):

failed to fetch/parse crf transaction info
error code -1072896760
error msg: saxerrorhandlerimpl:error: an invalid character was found in text content

Cause

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