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ERROR WHEN OPENING PDF FOR A STUDY (Doc ID 555454.1)

Last updated on JUNE 05, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.0.21 to 4.5.2 [Release 4.5.0 to 4.5.2]
Information in this document applies to any platform.
Checked for relevance on 24-May-2011


Symptoms

From RDC, when opening any PDF on a particular study, you get the following errors (the file will open normally in classic mode):

failed to fetch/parse crf transaction info
error code -1072896760
error msg: saxerrorhandlerimpl:error: an invalid character was found in text content

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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