ERROR WHEN OPENING PDF FOR A STUDY
(Doc ID 555454.1)
Last updated on NOVEMBER 28, 2022
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.0.21 to 4.5.2 [Release 4.5.0 to 4.5.2]Information in this document applies to any platform.
Symptoms
From RDC, when opening any PDF on a particular study, you get the following errors (the file will open normally in classic mode):
failed to fetch/parse crf transaction info
error code -1072896760
error msg: saxerrorhandlerimpl:error: an invalid character was found in text content
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |