All Report Jobs Are Showing As RS_SUBMITFAILED (Doc ID 555980.1)

Last updated on JUNE 13, 2012

Applies to:

Oracle Clinical - Version 4.5.1 and later
Information in this document applies to any platform.
Reports 9iDS.

***Checked for relevance on 15-May-2010***
***Checked for relevance on 13-JUN-2012***


Symptoms

When user submits any report it fails with error status, in log error shows as RS_SUBMITFAILED.

The Report Service is running on the middle tier, but if you look at the log file is states
"Report Server is starting up" and then the "Server is shutting down"

When try to connect report server report queue manager get the below message on the screen

"Unable to contact the Queue <'report server name'> It is possible that the Queue is not running or that it is busy view this queue anyway?"

 

 

 

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms