Warnings are Still Displayed in the Server when "GenerateUncoveredServiceAreas" Flag is False in DHTSVINI (Doc ID 563245.1)

Last updated on JANUARY 26, 2009

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5 to 1.5.0
This problem can occur on any platform.
DHTSVINI
GenerateUncoveredServiceAreas
Server.exe

Symptoms

-- Problem Statement:
The  MWM 145 - "GenerateUncoveredServiceAreas" flag is set to "FALSE" in DHTSVINI database table, but the Server is generating the messages anyway.

-- Steps To Reproduce:
1. Confirm the "GenerateUncoveredServiceAreas" flag is set to "FALSE" in DHTSVINI database table. 

2. Start the Integration Manager, Router, Server and Dispatcher Workstation.

3. Launch the dispatcher workstation with a system administrator authority.
4. Choose Control --> Alarm Management.
5. Check the "Generate Uncovered Service Area Warnings" in the system-wide alarms screen.
6. Download the table definitions again for the server and dispatch workstation.  

Note: Server messages generated to dispatcher. 


-- Business Impact:
The Server is sending undesired/unnecessary messages to the dispatchers who then need to decide
what to do about them.

Cause

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