My Oracle Support Banner

When a PM Route is On a PM Master, Must The Benchmark Have Only 1 Task? (Doc ID 727560.1)

Last updated on MAY 02, 2024

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.10.1.3 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

User had a PM Master set up with a PM Route associated to it.The benchmark associated with it had
3 tasks.When the PM Master kicked out a work order, the PM Route was associated to all 3 tasks.
When the user attempted to make the work order ACTIVE, the following error is generated "Error:
Inserting the SA_PM_ROUTE header record. ORA-00001 Unique constraint (SYNERGEN.PK_SA_PM_ROUTE)
violated" ?Does the application require that if a PM Route is associated with a PM Master that the
associated benchmark contains only 1 task?



Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.