When a PM Route is On a PM Master, Must The Benchmark Have Only 1 Task? (Doc ID 727560.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.10.1.3
Information in this document applies to any platform.

Goal

User had a PM Master set up with a PM Route associated to it.The benchmark associated with it had
3 tasks.When the PM Master kicked out a work order, the PM Route was associated to all 3 tasks.
When the user attempted to make the work order ACTIVE, the following error is generated "Error:
Inserting the SA_PM_ROUTE header record. ORA-00001 Unique constraint (SYNERGEN.PK_SA_PM_ROUTE)
violated" ?Does the application require that if a PM Route is associated with a PM Master that the
associated benchmark contains only 1 task?



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms