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When a PM Route is On a PM Master, Must The Benchmark Have Only 1 Task? (Doc ID 727560.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Utilities Work and Asset Management - Version and later
Information in this document applies to any platform.
Information in this document applies to any platform.


User had a PM Master set up with a PM Route associated to it.The benchmark associated with it had
3 tasks.When the PM Master kicked out a work order, the PM Route was associated to all 3 tasks.
When the user attempted to make the work order ACTIVE, the following error is generated "Error:
Inserting the SA_PM_ROUTE header record. ORA-00001 Unique constraint (SYNERGEN.PK_SA_PM_ROUTE)
violated" ?Does the application require that if a PM Route is associated with a PM Master that the
associated benchmark contains only 1 task?


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