Customer Center Shows Incorrect Date with Backdated Purchase (Doc ID 734833.1)

Last updated on MARCH 22, 2019

Applies to:

Goal

After purchasing a deal using backdating, Customer Center is showing a purchase date of today.

Steps to reproduce:

1. Create an account on 5/22/08 using Customer Center.
2. On 6/10/08 purchase a deal and backdate the purchase to 5/23/08.
3. View the purchased products in customer center
4. The back dated product says purchased as of 6/10/08 (not the backdated date)

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.