Cost Summary For An Asset Is Not Updated If The Asset Is On WO Task Asset List
(Doc ID 735471.1)
Last updated on JANUARY 24, 2023
Applies to:
Oracle Utilities Work and Asset Management - Version 1.7.15.3.1 and laterInformation in this document applies to any platform.
Information in this document applies to any platform.
Goal
IF CHARGES ARE POSTED TO A WORK ORDER TASK CONTAINING MULTIPLE ASSETS ON THE ASSET LIST, A USER CANNOT SEE THESE CHARGES UPDATED TO THE ASSET'S COST SUMMARY. THE COSTS ARE FOUND UNDER THE ASSET'S WORK HISTORY FOR THAT WORK ORDER. SHOULDN'T THE SYSTEM INCLUDE THE COSTS IN THE COST
SUMMARY AS WELL?
### Steps to Reproduce ###
1. CREATE A WORK ORDER/TASK
2. UNDER THE TASK'S ASSET LIST, ADD ONE OR MORE ASSETS THAT HAVE NO PREVIOUS WORK ORDERS WRITTEN
AGAINST THEM. ADJUST COST DISTRIBUTION AS NEEDED
3. ACTIVATE THE WORK ORDER/TASK
4. APPROVE AND POST CHARGES AGAINST THE TASK
5. IN THE ASSET MODULE, VIEW ASSET HEADER FOR ANY OF THE ASSETS FROM THE LIST
6. COMPARE THE ASSET'S WORK HISTORY TO THE COST SUMMARY
Solution
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In this Document
Goal |
Solution |